Hello,

Thanks for requesting feedback. Overall, I am pleased with Yangtze River Tour service, and am likely to use you again and recommend Yangtze River Tour to others. (I would like to visit China again, though it may be a couple years before I can do that.)

I appreciated the service of Yangtze River Tour at the following aspects:

1) Email communications with Yangtze River Tour were generally excellent, and all my questions before the trip were answered either via email or your web site.

2) Both tour guides (Allen in Shanghai and Newman in Beijing) were knowledgeable, flexible and good-humored. I enjoyed my time with them.

3) Both drivers were professional and kept their cars clean. No complaints here.

4) The food was excellent! I liked the variety of restaurants chosen.

5) The Crown Plaza was an excellent choice of hotel in Beijing.

Thanks,

-Jeff

Client's information:
Jeff
Virginia, USA,Jan 28, 2008,

Itinerary: 7-Day Luxury China Tours of Shanghai - Beijing

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Hi Emma,

First I would like to thank you for the fantastic job you've done. The whole Lhasa tour exceeded our expectations by far and once again I should point out that the schedule was met to the second. Your staff in Lhasa was very helpful and if we go back there we certainly would like to have the same guide. The driver also did his job very well, the ride was smooth and the car was up to highest standards. As far as the meals go they were good. It was very nice that each day we were eating at a different place (once a day).

Filip Petkov
Jan 7, 2008

Client's information:
Mr. Filip Petkov and Mr. Plamen Petkov
Bulgaria,< >,Jan 7, 2008,

Itinerary: 6-Day Standard Tours of Beijing - Lhasa - Yangpachen - Heavenly Lake Namtso - Lhasa

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Hi William and Cecilly,

1. The meals were different to what we are used to. In particular, we enjoyed eating dumplings, roast duck and the pork dishes.

2. All the guides were excellent. They were all friendly and very helpful. We did not have any problems with any of the guides.

3. The vehicles were clean and in good condition. The drivers were all very good.

We like to make a particular mention of 'James' our guide in Xian who went out of his way to help us. The driver we had on our journey from Shangrila to Lijiang was very kind and helpful too and helped with the problem in Shangrila.

In your testimonials I would like to say the following:
"We like to thank Yangtze River Tour for organising a memorable trip for us in China and Tibet. We enjoyed it thoroughly. I highly recommend the travel service they offer".

I will send you a photograph for your website in a subsequent e-mail.

Once again, thank you very much for arranging this memorable China trip for us.

Kind regards,
Conrad Jansen

Client's information:
Mr. Conrad Gary Jansen, Mr. Llewelyn Shane Jansen and Mr. Thompson Rex Jansen
Victoria, Australian,< >,Jan 2, 2008,

Itinerary: 24-Day China Tours of Beijing - Xian - Lhasa - Tsetang - Lhasa -Shangri-La - Lijiang - Kunming - Chongqing - Yangtze River - Yichang - Shanghai

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Dear Maggie,

Meals were good to very good. One lack was, that all food came at the same time, so on eating one dish, other(s) got cold…..Best one was the additional dinner at Souzhou Bamboo cave.

The guides were good to excellent.

The guide Summer in Hanzhou was excellent with excellent English.

The guide in Shanghai was very good with very nice English.

The guide in Souzhou was good, her English could be improved.

Drivers and cars were good to o.K.

All guides were good to very good. Summer, the guide in Hangzhou was excellent in English and knew a lot of stories for the visited places. It was a pleasure to get around with her.

Also the guide in Suzhou was good and showed us nice places on the whole tour.

Karl Berroth

Client's information:
Mr. Dr. Berroth, Karl Ernst and Ms. Dr. Pfeifer, Elke
Thuringia, German,Dec 24, 2007,

Itinerary: 6-Day Standard China Tours of Shanghai - Hangzhou - Suzhou - Zhouzhuang - Shanghai

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Hello,

Thank you for your message I welcome the opportunity to comment on the tour we had in Beijing.

Our hotel was first class and the location was excellent for the time we had on our own.

The choice of sights we visited were excellent.

We enjoyed all the meals we had especially the Beijing Duck dinner.

We had one factory visit to the silk factory. This was very interesting and we enjoyed the information that was given to us about the silk worms and the making of the materials etc. As there are some products and traditions that are different from our country it would of been nice to see how things are made without the selling.

Also we had a visit to the Hutongs and we were passed over to another guide. The tour of the Hutongs was very interesting and informative, but I feel that our guide Newman should of known enough about the area to be able to give this to us. But we had no option.

Finally I would like to say that we would use Yangtze River Tour again as the service we had when booking and the structure of the tour was excellent.

Thank you.

Jacky Humphreys

Client's information:
Ms. Jacqueline Anita Humphreys and Mr. Geoffrey Ashby Rusholme
Almeria, British,Dec 17, 2007,

Itinerary: 5-Day Luxury Beijing Tour

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Dear YangtzeRiverTour,

We so thoroughly enjoyed our trip - your service was amazing, smooth and extremely professional. Here are the specific comments below:

The variety of meals was great- we appreciated the guides' choice of food because we did sample different cuisines from China. i would have liked hot pot and noodles as dishes to sample. We did have steamed fish 3 times and I would have like to try other varieties of fish. I think I would recommend the meals in Xian as being the best. I prefer Sichuan cuisine and enjoyed the meals at Sichaun restaurants.

All the guides were conscientious and concerned about making sure that we were having a good time.

They were also willing to talk about their own lives and current life styles and customs. We gained a lot of knowledge about how people live in China today.

Cars were clean, drivers courteious and water was always available.

I will send a lenghier reply in a few days. i would like to highly recommend your company- it was fantastic and amazing for us.

Client's information:
Mr. David J Matz and Ms. Roberta R Matz
PA, USA,< >,Dec 10, 2007,

Itinerary: 17-Day China Small Group Tours of Beijing - Xian - Chongqing - Yangtze River - Yichang - Shanghai - Guilin - Yangshuo - Hong Kong

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